{"id":29,"date":"2021-04-08T14:31:30","date_gmt":"2021-04-08T12:31:30","guid":{"rendered":"http:\/\/warranty.datamars.com\/?page_id=29"},"modified":"2021-04-12T15:01:55","modified_gmt":"2021-04-12T13:01:55","slug":"new-claim","status":"publish","type":"page","link":"https:\/\/warranty.datamars.com\/fr\/new-claim\/","title":{"rendered":"Nouvelle r\u00e9clamation"},"content":{"rendered":"<div class=\"wp-block-cover aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"599\" class=\"wp-block-cover__image-background wp-image-241\" alt=\"\" src=\"http:\/\/warranty.datamars.com\/wp-content\/uploads\/2021\/04\/BCP0014_1-bw-big-crop_resize-4-1024x599.jpg\" style=\"object-position:50% 0%\" data-object-fit=\"cover\" data-object-position=\"50% 0%\" srcset=\"https:\/\/warranty.datamars.com\/wp-content\/uploads\/2021\/04\/BCP0014_1-bw-big-crop_resize-4-1024x599.jpg 1024w, https:\/\/warranty.datamars.com\/wp-content\/uploads\/2021\/04\/BCP0014_1-bw-big-crop_resize-4-300x175.jpg 300w, https:\/\/warranty.datamars.com\/wp-content\/uploads\/2021\/04\/BCP0014_1-bw-big-crop_resize-4-768x449.jpg 768w, https:\/\/warranty.datamars.com\/wp-content\/uploads\/2021\/04\/BCP0014_1-bw-big-crop_resize-4-1536x898.jpg 1536w, https:\/\/warranty.datamars.com\/wp-content\/uploads\/2021\/04\/BCP0014_1-bw-big-crop_resize-4.jpg 1849w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<p class=\"has-large-font-size\"><\/p>\n<\/div><\/div>\n\n\n\n<p style=\"font-size:28px\"><strong>Formulaire d'enregistrement de r\u00e9clamation<\/strong><\/p>\n\n\n\n<p>Une fois que vous avez une r\u00e9clamation \u00e0 enregistrer, remplissez correctement le formulaire afin d'avoir des donn\u00e9es compl\u00e8tes sur les r\u00e9clamations. Cela nous aide \u00e0 cr\u00e9er des statistiques sur les r\u00e9clamations, les pi\u00e8ces de rechange chang\u00e9es, les temps de travail, etc. Ci-dessous, vous pouvez voir le formulaire qui commence par Service Reference. Cette r\u00e9f\u00e9rence est cr\u00e9\u00e9e par vous et aide \u00e0 identifier votre r\u00e9clamation. Apr\u00e8s s\u00e9lection du produit. Les deux suivants, le num\u00e9ro de s\u00e9rie et la date d'achat de Datamars (ainsi que le scan de la facture) nous aident \u00e0 confirmer que l'appareil est sous\/hors garantie. Les d\u00e9fauts sur l'appareil sont \u00e9galement importants pour nous afin de v\u00e9rifier si la bonne pi\u00e8ce de rechange a \u00e9t\u00e9 chang\u00e9e. Apr\u00e8s la s\u00e9lection des pi\u00e8ces de rechange chang\u00e9es ou l'indication du remplacement de l'appareil. \u00c0 la fin, vous recevrez des informations sur le temps de travail total que vous facturerez \u00e0 Datamars SA.<\/p>\n\n\n<p><script type=\"text\/javascript\" src=\"https:\/\/c2ace165.caspio.com\/dp\/e2379000bb89cd3af72041898b0f\/emb\"><\/script><\/p>","protected":false},"excerpt":{"rendered":"<p>Claim Registration Form Once You have a claim to be registered in, fulfil\u00a0 the form correctly in order to have complete data about the claims. This is helping us to create a statistics on claims, changed spare parts, labor times, etc. Below You can see the form that is starting with Service Reference. This reference &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/warranty.datamars.com\/fr\/new-claim\/\"> <span class=\"screen-reader-text\">Nouvelle r\u00e9clamation<\/span> Lire la suite\u00a0\u00bb<\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-29","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/warranty.datamars.com\/fr\/wp-json\/wp\/v2\/pages\/29","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/warranty.datamars.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/warranty.datamars.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/warranty.datamars.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/warranty.datamars.com\/fr\/wp-json\/wp\/v2\/comments?post=29"}],"version-history":[{"count":19,"href":"https:\/\/warranty.datamars.com\/fr\/wp-json\/wp\/v2\/pages\/29\/revisions"}],"predecessor-version":[{"id":244,"href":"https:\/\/warranty.datamars.com\/fr\/wp-json\/wp\/v2\/pages\/29\/revisions\/244"}],"wp:attachment":[{"href":"https:\/\/warranty.datamars.com\/fr\/wp-json\/wp\/v2\/media?parent=29"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}