Claim Registration Form

Once You have a claim to be registered in, fulfil  the form correctly in order to have complete data about the claims. This is helping us to create a statistics on claims, changed spare parts, labor times, etc. Below You can see the form that is starting with Service Reference. This reference is created by You and is helping to identify your claim. After selection of product. Next two, Serial Number and Purchase Date from Datamars (together with scan of invoice) are helping us to confirm that the device is in/ out of warranty. Also important for us are defects on device in order to check if was changed the correct spare part. After the selection of changed spare parts or indication of replacement of device. At the end will be information for You about Total Labor time that You will after invoice to Datamars SA.